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Privacy notice

How DrivePort collects, uses and protects personal information, written to be read by the people it concerns, in line with the Protection of Personal Information Act (POPIA).

Last updated 7 November 2026.

Who is responsible

The responsible party is DrivePort (Pty) Ltd (registration number 2017/297753/07), trading as DrivePort. Questions about personal information go to support@driveport.co.za. An information officer will be designated and named here before launch.

What we collect and why

An application asks for your name, contact details, identity number, employment status and income, your physical address, and — after you are pre-approved — your identity document, driver’s licence, bank statements, proof of residence and payslip, for one purpose: assessing an application responsibly and administering a rent-to-own agreement. The green-light check on the homepage saves nothing.

  • Purpose: to assess affordability, prevent fraud and administer a rent-to-own agreement.
  • Recipients: DrivePort staff who handle applications; the service providers acting on DrivePort’s instructions — hosting (Vercel), the database (Neon), file storage (Vercel Blob), email (Resend), SMS (Sendmode) and the automated document check (Anthropic); and, once you are approved, the insurer, the tracking provider and the licensing agents in your province.
  • Retention: for as long as an application or agreement requires, then in line with a retention schedule to be agreed.

Consent and choice

Acknowledging this notice is separate from marketing consent. Marketing is optional, off by default, and can be withdrawn at any time.

Cookies and analytics

Essential cookies keep the client portal sign-in and the chat working. First-party analytics run only after you allow them. See the cookie notice.

Your rights

You may ask what personal information DrivePort holds about you, ask for it to be corrected or deleted, object to processing, and complain to the Information Regulator. The procedure and contact details will be set out here.

Security

Personal information is kept out of browser storage, analytics, logs and web addresses. Secure submission, server-side validation, access controls and an agreed retention policy are requirements for the production service.